WillsEducation
Legal

Privacy Policy

Last updated · 22 April 2026

This policy explains what personal data we collect, how we use it, and the rights you have over it. It applies to admissions, learners, alumni, mentors, and visitors to our website.

1. Who is the data controller

For users in the UK, EEA, and the rest of the world, the controller is Wills Education Ltd, 128 City Road, London, EC1V 2NX, United Kingdom. For users in India, the controller is Wills Education, O-1248, 12th Floor, Gaur City Center, Sector 4, Greater Noida, Uttar Pradesh 201306, India.

2. Data we collect

We collect the following categories of personal data:

  • Identification & contact: name, email address, phone number, country, time zone.
  • Background & goals: current role, experience level, target program, professional goals.
  • Application & enrolment: offer letters, payment records, attendance, assessment scores, mentor feedback, capstone work.
  • Technical: IP address, browser type, device, pages visited, referral source, and cookie identifiers.
  • Communications: emails, support tickets, chat transcripts.

3. How we collect data

  • Directly from you when you submit a form, apply, or contact us.
  • Automatically from your device through cookies and analytics tools.
  • From third parties such as referral partners, employers participating in placement, or publicly available professional profiles (for outreach and verification).

4. Why we use your data

  • To process applications, deliver programs, and manage payments.
  • To communicate about cohorts, mentor sessions, and outcomes support.
  • To match you with placement partners, with your consent.
  • To improve our website, curriculum, and learning experience.
  • To meet legal, tax, and regulatory obligations.
  • To send marketing about new programs and events, where you have consented or where we have a legitimate interest. You can opt out at any time.

5. Legal bases (UK / EU GDPR)

We rely on the following bases:

  • Contract: to deliver the programs you have enrolled in.
  • Consent: for marketing communications and for sharing your story in case studies.
  • Legitimate interests: running and improving our business, fraud prevention, and securing our systems.
  • Legal obligation: tax, accounting, and regulatory requirements.

6. Sharing your data

We share data with:

  • Mentors and instructors who deliver your program.
  • Placement partners when you opt in to placement support.
  • Service providers who help us run the business — for example payment processors, hosting (Vercel), email delivery, analytics, and CRM. These providers act as processors under written agreements.
  • Authorities where required by law or to protect our legal interests.

We do not sell your personal data.

7. International transfers

Personal data may be transferred between our UK and India entities and to our service providers in other jurisdictions. Where required, we use Standard Contractual Clauses, UK IDTA, or other lawful transfer mechanisms.

8. Cookies and tracking

We use a small set of cookies and similar technologies for essential functionality, analytics, and to remember your preferences. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

9. How long we keep data

  • Applicants who do not enrol: up to 24 months from your last interaction.
  • Learners and alumni: for the duration of your relationship with us and up to 7 years afterwards for tax, accounting, and outcome reporting.
  • Marketing lists: until you unsubscribe.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, port, restrict processing, or object to processing of your personal data. Where processing is based on consent, you may withdraw it at any time. To exercise any of these rights, contact us at the address below.

11. Security

We use industry-standard administrative, technical, and physical safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction. No system is perfectly secure; if you believe an account has been compromised, contact us immediately.

12. Children

Our services are not directed at children under 18. We do not knowingly collect data from children. If you believe a child has shared data with us, please contact us so we can delete it.

13. Updates to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be notified by email or through a notice on the site.

14. Contact

For privacy questions, data subject requests, or complaints, write to support@thewillseducation.com. UK and EEA residents may also lodge a complaint with the UK Information Commissioner's Office (ICO). Indian residents may approach the Data Protection Board of India once constituted.